How can we help?

Answers to common questions, or reach us directly — we usually reply within 24-48 hours.

Still need help?

Email us and we'll get back to you as soon as we can.

✉ hello@fridgym.app

Frequently asked questions

How does the fridge scan work?
Open the Scan tab, point your camera at your open fridge (or type what's inside manually), and Fridgym's AI identifies your ingredients and builds a personalized post-workout meal in seconds — matched to your program and goals.
How many free scans do I get?
Every user gets 3 free scans total — the first during onboarding before you even create an account, then 2 more once you set up your free profile. After that, Fridgym Pro unlocks unlimited scans plus the full feature set — personalized macros, supplement stack, hydration tracking, and weekly progress.
How do I cancel or manage my subscription?
Subscriptions are managed through your Apple ID. Open the Fridgym app, go to your Profile → plan card, and tap "See plan" — you'll find options to switch plans or manage/cancel your subscription there. You can also manage it directly in your iPhone's Settings → your name → Subscriptions.
I made a purchase but it's not showing up. What do I do?
Open Settings inside the app and tap "Restore purchases" — this re-checks your Apple ID for any active subscription and restores it instantly. If it still doesn't show up, email us and we'll help sort it out.
Does Fridgym account for allergies or health conditions?
Yes — you can add allergies and health conditions (like diabetes or hypertension) in your profile, and every meal recommendation adapts around them. Fridgym is not a medical service, so always check with a healthcare professional for specific dietary needs.
How is my fridge photo used?
Your photo is sent securely to our AI for ingredient identification, then discarded — we don't store the image itself, only the list of ingredients it detects. See our Privacy Policy for full details.
How do I delete my account and data?
Go to Profile → scroll to the bottom → tap "Delete account," then confirm. Your account, meal history, and all associated data are permanently deleted immediately — this can't be undone. You can also email hello@fridgym.app if you need help. See our Privacy Policy for full details.